OVERVIEW

This website is operated by GustavDesign LLC. Throughout the site, the terms “we”, “us” and “our” refer to GustavDesign LLC. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site.

SECTION 1 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

SECTION 2 - PRODUCTS AND SERVICES

We specialize in custom marble items and furniture, including but not limited to bathtubs, sinks, tables, pedestals, and slabs. Marble is a natural material; therefore, variations in color, veining, and texture are inherent characteristics and shall not be deemed as defects. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

SECTION 3 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 4 - BILLING AND PAYMENT

We process payments through Shopify Payments and Stripe payment links. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 5 - INTELLECTUAL PROPERTY RIGHTS (STRICT ENFORCEMENT)

All content included on this website—including but not limited to text, graphics, logos, product photography, and digital 3D renders—is the exclusive property of GustavDesign LLC. We hold full ownership of every photo and render displayed. You are strictly prohibited from copying, reproducing, or using any of our visual or intellectual assets without express written agreement. Any unauthorized appearance of our content elsewhere will be legally pursued to the fullest extent of the law.

SECTION 6 - PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights; (d) to upload or transmit viruses or any other type of malicious code; (e) to scrape, crawl, or spider the site for any purpose; (f) for any obscene or immoral purpose.

SECTION 7 - SHIPPING AND RISK OF LOSS

We ship globally. For international delivery options not listed at checkout, customers must contact us directly. All items are fully insured by GustavDesign LLC and the designated cargo company during transit. If an item is damaged during shipping or delivered incorrectly, we will replace the item at no additional cost to the customer, provided we are notified within the timeframe specified in our shipping guidelines.

SECTION 8 - LIMITATION OF LIABILITY

In no case shall GustavDesign LLC, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind. Our maximum liability to you shall not exceed the total amount paid by you for the specific order giving rise to the claim.

SECTION 9 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Latvia.

SECTION 10 - RETURNS

Your purchase is subject to our Return and Refund Policy, which can be viewed here: https://gustavdesign.com/pages/return-refund-policy

SECTION 11 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Email: info@gustavdesign.com

Address: Zalves iela 45, Riga, LV-1046, Latvia

VAT ID: 42103112789